Spyware is responsible for a wide range of problems from annoying pop-ups and odd settings changes to major software and Windows malfunctions.

What is spyware?Spyware is the general term for various automated programs that often "sneak" into a computer. They are typically programmed to harvest information off your computer, change your settings or open a door for more spyware to enter your computer.

How do you get spyware? Spyware is often bundled with free/cheap games, browser/e-mail add-ons and music sharing (P2P) programs. However, web site traps can deliver spyware programs to your computer by just visiting their sites. Typically spyware is associated with adult, illegal or "free stuff" web sites.

How do you get rid of spyware? There are several good scanning programs available online you can use to get rid of most spyware. However, spyware can be setup to damage some of your files upon removal. It is good to back-up important files or contacting a professional before tackling spyware problems. New Secure IT+ from TCC includes real-time spyware detection and removal plus 24-hour live support services.

Preventing Spyware & Pop-Ups

• Get Secure IT+ protection
• Use a "non-administrator account" for Internet access with Win XP/2K
• Don't open e-mail attachments you are not specifically expecting
• Don't download software (especially "free" or "add-on" software)
• Don't use file/music sharing programs (Kazaa, eDonkey, etc)
• Use a pop-up blocker
• Don't click on pop-ups; instead close with CTRL-ALT-DEL menu
• Change the system font (so you can identify the "fake" error messages)
• Close suspicious prompts and windows
• Watch the taskbar; learn to identify when extra windows are opening
• Avoid adult, hacker and "free stuff" Web sites
• Consider an alternative Web browser (Netscape, Firefox, Mozilla, Opera)