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  • Introduction
  • Services
  • Calling Features
  • Long Distance
  • Voicemail
  • COMM PORTAL

 

 

TCC has been providing reliable Telephone services for over 40 years. But that doesn't mean we provide 40 year old phone service! We sell the latest services and features plus the latest telephone equipment!


TCC uses the latest electronics to provide the best quality and reliability, even in extreme circumstances such as power outages, when cell towers may not work. We are also in the middle of our "Fiber To The Home" project which will dramatically improve the services we offer over our phone lines (Phone, Internet, Cable TV, etc)




Not only do we provide primary telephone services, but we also have a lot of features and services that you just can't find with a cell phone or "Internet phone" include Mainstreet Messenger emergency phones, Comm Portal online phone logs and feature management, Voicemail with Email Alert and Sensophone monitoring equipment.

 




Aren't land lines unnecessary?

Fact: TCC Phone Service works during storms, blizzards, Internet outages, power outages and when cell towers are down.

Fact: Emergency services like 911 are not coordinated with cell or Internet phone services like they are with land lines.

Fact: With a cell phone, when you leave the house, you essentially take the household phone with you!

 

Just another expense?

Fact: According to a J.D. Power report, the average cell bill is $73 (Oct 2010). TCC Phone local service is about $25

Fact: With TCC Long Distance, you can choose to only pay for what you use, not an expensive plan whether you use it or not.

 

Why not just use a cellphone? What about "Internet phones"?

Fact: If the power in your area goes out, your cell phones and Internet phones are out too.

Fact: TCC Phone Service works even during power outages. We've got you covered!

Fact: Cell phones aren't made for comfort while talking. With TCC Phone, you can use any phone you like.

Fact: Cell phones require contracts. If you lose or break your phone or just want out of your contract, it could cost you $200 or more.

Fact: TCC Phone service offers crystal clear quality without that electronic "buzz" common with cell and Internet phones

 

The Facts are clear. TCC Phone Service is not the same as a cell phone or "Internet" phone service. Ask us for more information about why TCC Phone Service is a great option for your communication needs.

 

If you are concerned about unwanted telemarketer calls, visit the web site for the Wisconsin Do Not Call List.

 


 

 

 

For Residential & Business customers

 

Included with all Telephone Service:

     

       Unlimited Local Calling (to your EAS Areas)
       Touch-Tone Dialing
       Extended Community Calling (ECC) for just .05/minute
       Free White Page directory listing
       Free Non-Published number option
       Free 900# Blocking option
       Free Blocking of International calls option
       Cooperative Membership Benefits
       Capital Credit returns on yearly patronage
       Access to member-owned Long Distance service
       All lines DSL Internet capable
       Free Caller ID Blocking (*67)
       LOCAL Offices & Customer Service
       Free Directory, delivered to you yearly
       Free Direct Bill Payment

       Free eBill Option
       Equipment Leasing options

              Wall/Desk Phones | Mainstreet Messenger


There is a one-time connect charge of $25.00. This also applies when moving service from one location to another. Additional charges apply including Interstate Access, 911 access, FUSC, USF and State/County Tax.

Sign Up For Residential Service!

 

 

 

 


 

 

TCC offers many calling features to make your life easier! From forwarding specific calls so you don't miss them to rejecting calls you don't want to be bothered with. All at very affordable rates!

 

Calling Features



Feature Description Price
     
SimRing Have multiple phone numbers ring when you are called $ 2.00
Follow Me Ring different numbers in steps to ensure you get a call $ 3.50
Priority Call Program certain (priority) numbers to ring differently $ 1.00
Anonymous Reject Block calls if the caller ID information is withheld $ 2.00
Reminders Set/record reminders; your phone calls and plays reminders $ 1.00
Call Waiting Be alerted to incoming calls while on another call $ 1.00
Cancel Call Waiting Disable call waiting for the duration of a call $   .50
Call Forward Have incoming calls transferred to another number $ 1.00
3-way Calling Include a third party in your conversations $ 1.00
Speed Calling Program up to 40 numbers for easy dialing from any phone $ 1.00
Smart Call Have two numbers for faxing or teenagers' calls $ 1.00
Automatic Recall Call back the last person who tried to reach you $ 2.00
Repeat Dialing Your phone keeps trying a busy number for you $ 2.00
Voice Mail Handy, reliable answering service $ 4.50
Deluxe Voice Mail Full-featured version, with e-mail alert, Comm Portal $ 5.50
Selective Call Reject Block calls from a list of numbers you determine $ 2.00
Selective Call Accept Screen all calls except those on this list you determine $ 2.00
Caller ID See who's calling you (number or name/number) $ 4.25
Call Waiting/Call ID See who's calling while on another call $   .50
Caller ID Block Block your information from being displayed FREE
     
You can add and set up your calling features any time you want with Comm Portal - the Online Call Manager!

 

 

 

Money-Saving ValuPacks



SIMPLY Talking ........ $ 49.99/month
Residential telephone service, 400 long distance minutes, deluxe voice mail, the top six calling features, toll-free number, calling card and Wire Care!

CHAT Pack ........ $ 3.00/month
Includes call waiting, 3-way calling, smart call and an extra directory listing.

VALUE Pack ....... $ 7.75/month
Call waiting, caller ID, call waiting-caller ID, and voice mail.

FAMILY Pack ....... $ 5.95/month
Voice mail, call waiting, smart call, call forwarding, and an extra directory listing.

The TCC Standard Long Distance Rate is 12 Cents per Minute, to anywhere in the Continential U.S. and at any time day or night. That's a great rate and it does not have a monthly fee or time restrictions. Just 12 Cents per Minute, anytime, anywhere in the Continental U.S.!

And TCC now offers Buckets of Minutes similar to cell phone plans so you can better budget for Long Distance calls. Just add a bucket of minutes to your account and each month, you get that amount of Long Distance minutes to use for one flat price. Choose from 100, 250, 500 or 1,000 minutes. And if you need more minutes, you can either upgrade your bucket OR pay the ala carte rate of just 12 Cents per Minute!



 

100
MINUTES
250
MINUTES
500
MINUTES
1000
MINUTES
$10.00 per month
10 Cents/Minute!
$22.50 per month
9 Cents/Minute!
$42.00 per month
8.4 Cents/Minute!
$70.00 per month
7 Cents/Minute!

TCC Long Distance is affordable, reliable and spending your dollars with TCC means your money stays to help the local economy. Plus the money you spend on Long Distance counts as patronage toward member capital credits. In addition to a great standard Long Distance rate and new Long Distance Buckets, TCC offers other, more customized plans and services for your calling needs. (see below)



Other Long Distance Plans

Tri-9: Call anywhere in the continental U.S. for just $ .09 per minute with a $3.95 monthly fee
On/Off Peak & Real Savings: Contact TCC for rates and consultation of the best plan for your needs!

International Calling Rates for International calls vary. Contact TCC for rates.

Other Long Distance Information and Tips

Use a PIC Freeze to make sure you don't get "slammed" by a long distance company. Getting "slammed" means being changed without your authorization. It sounds like a bad business practice, and it is... but it happens. Long distance companies send us a request to switch you to their service, and we must comply with their request without interfering. We change your long distance service to their company. A PIC Freeze prevents a change in your long distance service without written notification directly from you.

For more information about Slamming, Cramming (devious long distance company practices) and PIC Freezes, please refer to the FCC Web page.



Call us, drop by, or fill out an information request form for us to send you more information.

 

Go do what you want, let Voice Mail handle your calls!

 

Voice Mail is an answering service that gives you crystal-clear quality, lots of customization options, and dependable service and savings from not needing a second line! Voice Mail is perfect for the person who uses dial-up Internet, misses a lot of calls, or just wants a more reliable, lightning-safe answering device.


When you're on the phone or online, callers will get forwarded into Voice Mail to leave a message... no busy signals, no disconnection from the Internet, no second line needed! You even get to use a toll-free number for checking your voice mail without a long distance charge.

 

To sign up for Voice Mail, just fill out the form on our Customer Service page to request it!

 

Need help with your Voice Mail, download our Voice Mail Instructions

 

Deluxe Voice Mail..............$5.50 per month:



Message Length: 3 minutes
New Message Retention: 15 days
Saved Message Retention: 15 days
Maximum Messages: 30 messages
Maximum Mailbox Storage: 20 minutes
Auto Login Option
Message Waiting Indication
E-Forward (voice messages e-mailed to you!)
Includes COMM PORTAL

Additional mailboxes $1.00 each per month (max 3)

 

Basic Voice Mail...............$4.50 per month:



Message Length: 2 minutes
New Message Retention: 15 days
Saved Message Retention: 15 days
Maximum Messages: 30 messages
Maximum Mailbox Storage: 20 minutes
Auto Login Option
Message Waiting Indication
Daily Notification

Additional mailboxes $1.00 each per month (max 3)

 

Get instructions for using Voice Mail

 

Comm Portal is the new way for managing your phone service!!

Video Tutorial: Click here!


   
      * Listen to your Voicemail
      * Manage your calling features
      * View missed/made calls
      * Setup your contacts
      * Add calling features instantly
      * And much more!!!


You can log in from any computer on the Internet! It's the best thing to happen to phone service since dial tone!

Best of all, this service is FREE to you when you are set up with Deluxe Voice Mail, which is just $5.50 per month. If you are on a TCChoice Plan or want Comm Portal a la carte (without Voice Mail), it's just $2.50 per month.

 

Sign up by going our Customer Service page and requesting Comm Portal!



Once you have Comm Portal, here's how you get started:


    1. Go to http://voicemail.tcc.coop

    2. Type in your 10-digit phone number (no spaces or dashes)

    3. Type in the 4-digit PIN from TCC

    4. Click LOGIN button!

For assistance, see the Help file inside Comm Portal or watch the Comm Portal Dashboard Tutorial Video


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